Frequently Asked Questions (FAQ)
Eligibility
Is there any restriction in becoming an Affiliate?
Currently, only people who reside in U.S, aged at least 18 years and owned a web site or at least a social media page or e-mail are eligible to participate in JoyAmaze® Affiliate Program. The web site or social media page must not promote illegal activities or that promote discrimination based on age, sex, race, religion, nationality, disability or sexual orientation. We will reject the applicant who failed to follow our standards. If you do the promotion through e-mail, you must send us a carbon copy of each promotion that you run.
The web site or social media page or e-mail acts as traffic referral to JoyAmaze® Online Store and all sales generated through this referral will earn you commissions.
I would love to be a JoyAmaze® Affiliate. I’m living outside the United States.
We would love to have you onboard too, but unfortunately, you must be residing in U.S to be a JoyAmaze® Affiliate.
Do I need to pay tax from the commission earned?
Yes. The commission your earned is tax deductible. JoyAmaze® itself must provide U.S. IRS 1099 tax forms to report amounts paid to independent contractors (i.e., Affiliates). All Affiliates will need to submit an IRS W-9 form for tax purposes.
Account
How much does it cost to join JoyAmaze® Affiliate Program?
Joining the program is Free, instead JoyAmaze® will reward you with Sign-Up Bonus of $ 25 just for registering and you can use the money immediately to purchase our product.
If you are interested to make a purchase with the $ 25 bonus, please send us an e-mail at helpdesk@joyamaze.com with the title “Conversion of Sign-up bonus to product voucher.” Please provide us with your user ID to help us speed up the process.
How do I keep track of my sales and referrals?
Just log into your personal JoyAmaze® Affiliate Program Manager. In this site you can keep tab of everything, real-time statistics and reporting such as Current Commission, Traffic Statistic, Tier Earning and more, not just sales and referral.
Sub-Affiliate/ Tier 1 Member
My friend joins JoyAmaze® Affiliate Program as my sub-affiliate, why I am unable to either find his name in my system or receive the commission from his purchase? My ID is (the ID is case sensitive information), His ID is (the ID is case sensitive information).
To view the list of your Tier 1 Affiliate (sub-affiliate), you must first log in into your Affiliate Account Manager. Once logged in, click the General Stats tab. Then click Tier Statistic.
Here you can view the list of your sub-affiliate, previous payout and total commission.
In your case, your sub-affiliate has registered but has yet to make any purchase. That is why you have not received any commission, yet.
I want to refer affiliates as my Tier 1 members.
Affiliate can easily refer Affiliate Tier 1 member or sub-affiliate using the "Tier Linking Code" that can be obtain from your Affiliate Program Manager. Just provide this link to your potential sub-affiliates. The link will redirect them to our affiliate sign-up page and link back to your affiliate account. You will earn 5% of each commission generated by any sub-Affiliates you refer to our program.
Where can I find my "Tier Linking Code"?
Log into your Affiliate Program Manager. The "Tier Linking Code" link is found on the left side of your screen. Click on the link to obtain the URL to paste on your web site, social media page or e-mail.
Affiliate Promotion How-to
How and where can I advertise JoyAmaze® products?
JoyAmaze® will supply all marketing and advertising tools needed and you can obtain them once you logged into Affiliate Account Manager. You can use the tools to advertise and promote JoyAmaze® products offline or online on your registered web site, social media page or via e-mail. You are however prohibited from using JoyAmaze® trademark terms in the web address or participate in keyword advertisements or send spam mail.
Can I request custom links or banners?
Of course you can. If you require any custom advertisement tools such as banners for your site or e-mail promotion, please contact us at helpdesk@joyamaze.com and provide us with the specifications (i.e. dimensions, colors, style, etc.) Let us know all the details of your need and we can rustle up something up for you. Don’t forget to include your user ID too.
If you are requesting for custom banner, please include “Request Custom Banner” in the title of your e-mail. For custom coupon code include “Request Custom Coupon Code” in the title.
How can I get a custom discount coupon code?
Just send an e-mail with the title “Request Custom Discount Coupon Code” to helpdesk@joyamaze.com List out your specification such proposed name for the coupon code and your affiliate user ID.
How much of a discount can I get as an affiliate coupon code?
Usually JoyAmaze® offers 10% OFF on all beverages.
Payment
How much do I get paid?
How much you earn from JoyAmaze® Affiliate Program per month actually depends on how many successful sales your web site, social media page or e-mail can generate. The minimum payment is $ 100 per month not including the $ 25 sign-up bonus. Please refer the JoyAmaze® Affiliate website for the Affiliate Program payout structure.
What is the average of commission I can get from a sale?
Our average sale is roughly $100.00 USD, so the average commission is somewhere between $15.00 - 30.00 USD per sale.
When and how often do I get paid?
Basically you will be paid monthly. You must meet a minimum $ 100 threshold each month before payments are issued. This threshold DOES NOT include the $ 25 bonus you received for registering.
Commissions are closed out at the end of business day on the final day of each month. The payment is made by the end of the following month for commissions earned the previous month. If you fail to meet the threshold in the current month, the commission will be brought forward to the next month, until you meet with the minimum threshold.
How do I receive the payment of commission?
You have four options on how to receive the commission; product voucher, wire transfer, PayPal or paper check. Depending on your payment preference, you will receive payment as soon as it is processed.
If you choose to be paid by paper check, you must ensure you provide us with correct postal address as the check will be mailed to thas address. If you are receiving large commission payouts i.e. exceeding $1,000 USD monthly it is advisable for you to choose bank wire transfers. If you prefer to buy our product using the commission you can request to convert it into product voucher.
If you are interested to make a purchase with the earned commission, please send us an e-mail at helpdesk@joyamaze.com with the title “Conversion of commission to product voucher.” Please include your user ID to help speed up the process.
Is there a probability I might not receive commission from referred sales?
Unfortunately, yes. If your referred customer cancel the order or fail to complete the order or the order cannot be process successfully, you will not receive a commission for that sale.
Then, there is also the case of Void. Void happens when a referred customer returns the product that was already given the commission. JoyAmaze have no choice but to deduct the amount of commission awarded from Affiliate current accumulated commission.
Does the $25 sign-up bonus calculated into the initial $100 payment threshold?
No. In order to receive the first payment of commission, an affiliate needs to refer sales that worth at least $ 100 of commission.
Is there a commission payout threshold?
Yes. The minimum commission is $100 excluding the $ 25 sign-up bonus to receive monthly payout that is closed out at the end of each month for the previous month's commissions and paid by the end of that following month. If you do not meet the minimum, the commission will be bring forward to the next month account until you accrue at least the minimum threshold.
Do I earn commissions on personal orders?
No. An affiliate will not receive any commission from his/her personal purchase. After all, an affiliate receives special discount and promotion that JoyAmaze® does not offer to regular customer.
Why do JoyAmaze® give an affiliate 20% commission from affiliate referred customer but only 5% commission of sub-affiliate purchase?
20% of ordinary customer purchase may be a lot more than 5% from sub-affiliate, however, ordinary customer usually purchase for their own consumption as compared to sub-affiliate who may take advantage of affiliate special offer to purchase JoyAmaze® products in bulk to do a promotion of their own.
How it Works
Where do I obtain links and advertising banners to promote JoyAmaze® products?
Once your application is approved to be a JoyAmaze® Affiliate, you will receive an email with login details to the JoyAmaze® Affiliate Account Manager. Within the interface you can get a range of JoyAmaze® Affiliate advertising banners and other marketing tools. You can then use these tools and embed your custom Affiliate tracking link to generate traffic and earn the commission based on sales made by your visitor.
How does JoyAmaze® track affiliates referrals and commissions?
JoyAmaze® uses iDevAffiliate 8 software, a highly modern, industry standard software to keep track of all affiliates referrals and commissions either from a web site or e-mail. We track the referral and commission based on:
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Unique Affiliate tracking link/web address
For each Affiliate Account, iDevAffiliate creates a unique affiliate tracking link/web address. When a customer clicks on this link, a non-expiration tracking cookie is embedded in the user’s web browser. The tracking cookie tracks incoming traffic and award commissions if successful purchase is made by the user.
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Non-expiration IP Tracking Log
Once the affiliate web address is clicked, the IP address of the customer is logged in our database and is tracked by the tracking log.
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Coupon Code usage
Once JoyAmaze® has created a custom coupon code for an Affiliate, the coupon code is linked to their respective affiliate account. When a customer uses the code at JoyAmaze® online store checkout, the affiliate will be awarded a commission from the successful sale.
If a customer who already has affiliate tracking cookie embeds it his/her web browser uses an affiliate coupon code at checkout, the tracking cookie will override the coupon code for awarding commissions.
How long should I expect JoyAmaze® Affiliate Program tracking cookies to remain active?
The tracking cookie is a non-expiration tracking cookie therefore once your unique affiliate web address has been clicked, the tracking cookie embedded in the customer's web browser. The affiliate system also adds the customer's IP address to the non-expiration IP Tracking Log. When your referred customer makes a successful purchase, it is tracked and sales commissions awarded to you.
Are tracking cookies overwritten by other affiliate links/ tracking cookies?
No. JoyAmaze® Affiliate Program is more like “Refer a customer for life” program. This is to ensure the INITIAL referring affiliate will receive sales commission from his/her referred customer. Though the customer might later visit other affiliate web site or social media page to read some information regarding our product and use the other affiliate links or coupon code for the next purchase at JoyAmaze® online store, it is the first affiliate who will be awarded with the sales commission, not the last affiliate.
JoyAmaze® recommend that all affiliate delete all cookies stored in your web browser prior setting up and click on your affiliate link. This is to ensure that referrals are properly linked to your account.
Is there a tracking method that overrides the other?
Yes. Tracking cookie can overrides a coupon code usage. When a customer with an affiliate tracking cookie embedded in his/her web browser makes a purchase using a second affiliate coupon code, the tracking cookie will override the coupon code and the affiliate who first referred the customer will receive the sales commission.
How does Coupon Code commissions tracking work?
When an affiliate requested a coupon code either customize or not, the Affiliate System automatically creates a commission for the affiliate assigned to that coupon code when there is a successful purchase at JoyAmaze® online store using the code. However, if a customer who uses the code is already referred by another affiliate, the system will override the code, and the commission will be given to the initial affiliate, whose tracking cookie is already embed in the customer’s web browser.
Does my coupon code expire?
The Coupon Code does not expire. At times however, an affiliate may want to do a different promotion that uses new coupon code to entice new referrals or maintain current ones, for example.
Can I use my affiliate coupon code for personal orders?
Certainly. There is no reason why an affiliate should not take advantage to use their custom discount coupon code on JoyAmaze® beverages.
Affiliate S.O.S
If I have a problem with my JoyAmaze® Affiliate Account, who do I need to contact?
Just send us an e-mail with the title "Affiliate Help" to helpdesk@joyamaze.com. Please include your user ID in your inquiry. We will try to sort your problem ASAP.
Miscellaneous
I want to become your distributor in Aloha.
Currently JoyAmaze® is selling its own products via its online store at shop.joyamaze.com. May we interest you with JoyAmaze® Affiliate Program, instead?
The Affiliate Program is a program that enables you to advertise our product on your web site, social media or by e-mail. If any of your friends or family members registers for the same program via the advertisement placed on your site, they will be placed as your sub-affiliate better known as Tier 1 Affiliate. Should they make any purchases of JoyAmaze® product, you will receive some commission.
You can easily view all information about your sub-affiliate, total commission for each sub-affiliate and payout under the General Stats tab, once you have log in into system.
If you are interested, please register and create an account at affiliate.joyamaze.com